Boost Self-Service. Cut Support Costs. Empower Your Users in ServiceNow.
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Is Your ServiceNow Portal Underutilized?
The Challenge: Many organizations struggle to maximize their ServiceNow investment. End users get lost navigating the system, support teams get bogged down with repeat requests, and self-service adoption remains low.
Any of these sound familiar?




Turn ServiceNow into a Self-Service Powerhouse
The Solution: Knowledge Accelerators helps you deliver in-context, on-demand training where your users need it most. Our plug-and-play video tutorial library empowers users to solve issues independently—right inside ServiceNow.

Pre-built Video Tutorials
Flexible Integration
Contextual Learning
Call Avoidance
Drive Productivity and Reduce IT Overhead
- Improve user experience and satisfaction
- Reduce help desk burden and support costs
- Increase adoption of ServiceNow and Microsoft 365 tools
- Shorten onboarding and training time for new hires
- Enhance your ServiceNow offerings
- Resell or white-label training libraries
- Add value with ongoing learning and support
- Strengthen client relationships with measurable outcomes

Customizable Content for Your Environment







Plug, Play, and Empower—All Within ServiceNow
With our XML API connection, you can import prebuilt, always-updated video libraries in under two hours—no heavy IT lift required.
- Import prebuilt libraries with ease
- Use API or chatbot to surface videos in the flow of work
- Works with ITSM modules, HR portals, and more
- Compatible with ServiceNow Help and Virtual Agent
Measured Impact, Immediate ROI
Results That Matter




Your Trusted Partner in Software Learning
With over 50,000 training videos used by 50+ Fortune 100 companies, Knowledge Accelerators helps you stay ahead with continuous updates, multiple language options, and scalable support.
Ensure your ITSM system delivers real self-help—not just support delays.